Facilities Operations Manager

Job Summary

The Facilities Operations Manager plays a critical leadership role in ensuring the CHCC operates safely, efficiently, and is always ministry‑ready. This position partners closely with the Operations Director and works alongside senior leadership to oversee key operational systems, vendor relationships, financial processes, safety readiness, and long‑term infrastructure planning. With a focus on ownership, systems thinking, and future leadership development, this role contributes to a stable, efficient campus that supports all ministry functions.

• Partner closely with the Facilities Operations Director to lead and execute campus operations strategies that ensure building readiness, operational efficiency, and alignment with ministry and organizational goals.
• Provide operational leadership across facilities systems, serving as a key connector between leadership vision and on‑ground execution.
• Exercise independent judgment in assessing campus needs, prioritizing operational work, and resolving issues with professionalism and discretion.
• Own all facilities‑related procurement and purchasing processes, ensuring alignment with budget, policy, and operational priorities.
• Oversee infrastructure‑related vendor contracts, bidding processes, and compliance requirements (e.g., Frontier Fire, Altitude, Trane, and other key vendors).
• Provide day‑to‑day oversight of vendors and contractors, ensuring work is completed to standard, on time, and within scope.
• Manage departmental invoicing, ensuring accurate coding and budget alignment; partner with the Operations Director and Finance team to support financial accuracy and accountability.
• Provide hands‑on leadership in coordinating and delegating daily facilities tasks—serving as the liaison between the Facilities Director and team to ensure clarity, follow‑through, and excellence.
• Oversee vendor coordination for custodial, maintenance, and special project contractors—including obtaining quotes, reviewing contracts, scheduling work, and ensuring compliance with budget and scope.
• Lead facility readiness efforts related to safety compliance, including annual fire inspections, emergency systems testing, and OSHA‑related standards; follow through on deficiencies and improvements.
• Maintain oversight of quality assurance and quality control efforts, including tracking punch lists and resolving maintenance or facility issues.
• Contribute to long‑term infrastructure planning by supporting preventative maintenance strategies and capturing institutional knowledge.
• Work with leadership to plan and respond to severe weather, snow events, and emergency operations, offering operational insight and readiness recommendations.
• Ensure campus systems, vendors, and response plans are in place for timely, coordinated action during emergencies or inclement weather.
• Assist with hands‑on facilities needs such as repairs, snow removal, room setups, and maintenance tasks, as needed—especially during peak ministry times.
• Create, maintain and improve operational systems, clear procedures, Standard Operating Procedures (SOPs), checklists, and workflows that strengthen campus operations and reduce dependency.
• Identify gaps or inefficiencies within operations and proactively recommend improvements to enhance reliability and stewardship.
• Support church traffic flow and parking coordination during services and special events in collaboration with Security and other teams.
• Recruit, train, and equip facilities volunteers to serve effectively; assign tasks based on strengths and availability while fostering engagement and excellence.
• Support leadership with clarity and calm in high‑pressure situations, ensuring operational alignment and timely problem‑solving.
• Exercise independent judgment and discretion in decision‑making, problem‑solving, and managing ministry initiatives in alignment with church values and strategic goals.

• This role does not have direct supervisory responsibility over CHCC staff or volunteers.
• Provides indirect leadership by overseeing external vendors and contractors, ensuring accountability to scope, timeline, and…