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Call Center Operations Manager

Job in Littleton, Arapahoe County, Colorado, 80161, USA
Listing for: Rock Plumbing, Heating, and Air Conditioning
Full Time position
Listed on 2026-01-20
Job specializations:
  • Management
    Operations Manager, General Management, Healthcare Management
Job Description & How to Apply Below
A service provider in plumbing and HVAC seeks a Call Center Manager in Littleton, Colorado. This role involves overseeing daily operations, enhancing customer experience, and managing staff. Ideal candidates have leadership experience and strong communication skills. Responsibilities include training personnel, evaluating performance metrics, and driving efficiency in service delivery. A high school diploma is required, while familiarity with tools like Service Titan and Dialpad is preferred.

Competitive benefits offered include health and retirement plans.
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