Senior Technical Product Manager

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technology teams challenge the status quo and reimagine capabilities across industries. Whether through research and development, technology innovation or solution engineering, our team members play a vital role in connecting consumers with the products and platforms of tomorrow.

Candidates must be willing to participate in at least one in-person interview, which may include a live whiteboarding or technical assessment session.

This role is for a highly experienced and strategic Product Manager who will define and lead the product vision, strategy, and roadmap for our crucial Customer Care Application.

Key Responsibilities:

• Define and lead the product vision, strategy, and roadmap in partnership with business and technology leaders for our customer Care Application
• Manage the entire product lifecycle, from defining features and prioritizing initiatives to ensuring successful execution and delivery of customer Care Application
• Serve as a technical expert for backend platform growth and strategic IT capabilities
• Collaborate closely with business, technology, design, and engineering teams to ensure alignment and seamless execution
• Lead product backlog to balance business value, usability, and risk
• Create a comprehensive roadmap to coordinate the development efforts and ensure features scheduled in appropriate order
• Create technical requirements for application level consumption

• BA/BS in a technical or business discipline (information systems, engineering, computer science, or business administration)
• 4+ years of experience as a Product Owner, Product Manager, or Systems Analyst, preferably supporting internal or customer-facing Mobile and Web applications

• Knowledge of Amazon Cloud (AWS), APIs, database management, telecom ordering systems, and platform integrations
• Deep understanding of customer care applications and their interdependencies, with working knowledge of solution architecture principles
• Ability to decompose business requirements into technical user stories and translate product features into actionable implementation plans
• Strong analytical, problem-solving, and product management skills with a high-energy, customer-focused mindset and ability to anticipate market trends
• Excellent communication and collaboration skills, including executive-level roadmap reviews and stakeholder presentations
• Proficient in Agile methodologies (JIRA, Rally, CA Agile Central) with experience balancing strategic planning and tactical execution in fast-paced environments

Visa sponsorship not available for this role

Compensation: $96,250.00/Year - $/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

The base pay range shown is a guideline. Individual total compensation will based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive…