Program Manager

Company Summary

Echo Star is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our investment in the future needs those with an eye on the bottom line. Our Billing & Credit team works behind the scenes, dedicated to ensuring a seamless experience for millions of customers across all our brands while efficiently addressing any billing concerns.

Candidates must be willing to participate in at least one in-person interview.

Key Responsibilities:

• Serve as the primary liaison for device financing and subsidized device teams, ensuring timely project intake, validation, execution, and completion across cross-functional stakeholders
• Document priorities, facilitate structured project communication, and maintain detailed documentation (process flows, diagrams, and workflows) to align initiatives with organizational objectives
• Partner closely with IT to implement system updates and enhancements to device financing and subsidized device tools with minimal operational disruption
• Communicate project status, milestones, risks, and timelines clearly and consistently to leadership and cross-functional teams
• Act as a Subject Matter Expert (SME), analyzing processes and systems to recommend improvements that increase efficiency, reduce resource demands, and support scalability
• Identify and implement process improvement and automation opportunities while supporting team initiatives and broader departmental objectives

Education and Experience:

• Bachelor’s degree from an accredited four-year college or technical school in Accounting, Business Administration, Economics, Finance, Mathematics, or Statistics (or equivalent combination of education and experience), with one or more years of related professional experience
• Experience in the wireless industry and in program/project management preferred

Skills and

Qualifications:

• Proficiency with Jira and Hive tools; experience with SQL or Microsoft Access a plus
• Proficiency with documentation and diagramming tools such as Lucidchart and draw.io
• Strong working knowledge of Microsoft Office (Outlook, Word, PowerPoint) and Google Workspace
• Demonstrated flexibility in adapting to changing priorities, timelines, and business needs, with the ability to respond quickly to shifting direction and scope
• Strong analytical capability to interpret operational metrics, analyze data, identify issues, and communicate clear, actionable insights across internal teams

Visa sponsorship not available for this role.

Compensation: $63,150.00/Year - $75,000.00/Year

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Echo Star will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law.

All qualified applicants with arrest or conviction records will be considered for employment in accordance with…