Patient Access Lead

Summary

Leads team members of an assigned area or function by demonstrating and providing advanced knowledge of job responsibilities.

• Assists with the development, implementation, and evaluation of departmental policies and procedures.
• Provides mentoring, monitoring, coaching, and evaluation of team members' performance, especially in the areas of productivity and quality management.
• Assists with coordinating services, prioritizing assignments and workflow, and promoting situational decision-making/problem solving.
• Performs responsibilities of underlying job. Takes responsibility for, or provides guidance to team members on, the handling of complex or novel issues.
• Within scope of job, requires critical thinking skills, decisive judgement and the ability to work with minimal supervision. Must be able to work in a fast‑paced environment and take appropriate action.

• High school diploma or GED.
• 1 year of relevant experience.

UCHealth is an equal opportunity employer. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of any prohibited characteristic. UCHealth will make reasonable accommodations for disabled applicants in accordance with the Americans with Disabilities Act.