Front Desk Administrator

Front Desk Administrator

Location: Littleton, CO

Job Code:

Status: Full time

$41,800.00 – $57,400.00 Annual. This is the base salary pay range that an applicant can expect to make upon hire. Pay within this range will vary based upon relevant experience, skills, and education among other factors. In addition, this position is eligible for an incentive bonus.

The Receptionist is responsible for greeting and directing all visitors, including clients, job candidates and customers. The receptionist also acts as back up to the telephone operator.

• Manage the company lobby area
• Greet and direct all visitors, including vendors, clients, job candidates and customers
• Ensure completion of paperwork, sign‑in and security procedures
• Use paging system, as needed, to locate employees and announce emergency alarms
• Process all incoming calls and call 911 when requested by the emergency action personnel
• Notary of documentation
• Coordinate site tours
• Employee update reporting
• Safety reporting for plant
• Maintain Welcome Board in Lobby

• Back up telephone operator as needed
• Answer, transfer and direct incoming calls using a computerized database for information access
• Provide routine information upon request and keep up to date with daily campus activities to provide callers with current information
• Schedule conference rooms and set up video conference calls, as necessary.
• Ensure accuracy of employee computerized database and notify ITD security process of updates
• Instruct employees on how to use telephone in respect to international, video and conference calls
• Relay instructions and assist with new staff training
• Receive emergency calls, forward calls to appropriate departments, and ensure callers reach appropriate people.
• May be required to perform other duties as assigned.

• High School diploma or GED
• Previous office and medium to high volume phone experience a plus
• Multi‑phone experience a plus
• Strong interpersonal, verbal and written communication skills
• Proficient in Microsoft Word, Excel, PowerPoint, Outlook
• Minimal travel may be required (0 ‑10 days per year)
• Work environment is typical of an office setting

If you do not meet 100% of these requirements, we at JM still want to hear from you. So, if you are interested in the role, we encourage you to apply so we can learn how your skills and talents can contribute to our team.

Johns Manville (JM) offers a wide range of benefits to employees. Some are subsidized by the company and others are fully employee‑paid. Health benefits include a choice of comprehensive medical plans, a dental plan, vision plan, wellness program and critical illness insurance. JM sponsors a 401(k) plan which includes a sizeable company match. JM offers paid vacation and also provides paid sick and parental leave for eligible employees.

Additionally, Johns Manville provides basic life insurance, short‑term and long‑term disability coverage, an employee assistance program, and business travel accident coverage. Supplemental life insurance and accidental death and dismemberment insurance are available as well. The company also offers a variety of tax‑saving accounts; health spending account, traditional flexible spending account, and a dependent care spending account. JM also offers a tuition reimbursement program for undergraduate and certain graduate programs.

Johns Manville supports employee growth with vast educational opportunities and a company‑wide mentoring program. This program pairs employees and leaders to grow skills, build stronger internal networks and strengthen the company’s succession planning process. Johns Manville also offers soft and hard skills training facilitated by internal and external presenters. Our talent management team prioritizes the holistic growth of our workforce.

Johns Manville believes diversity and inclusion in our workplace is critical for the long‑term success of our company. We are committed to retaining, developing and attracting a diverse workforce that fosters an inclusive work environment in which all employees are treated with dignity and respect. This is the right thing to do for our employees, our company and our communities.

Incumbent must be physically able to perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug‑free workplace and perform pre‑employment substance abuse testing.