Case Manager

TITLE:

Case Manager

FLSA CLASSIFICATION:
Exempt

HOURS:

Full Time

RESPONSIBLE TO:
Jericho Way Director

DIRECT REPORTS:
None

LOCATION:

Little Rock, Arkansas

SALARY: $38,000-$40,000 per year, paid bi-weekly

Depaul USA supports homeless and marginalized people, providing people experiencing homelessness with purpose and hope for a positive future. Our vision is that everyone has a place to call home and a stake in his or her community. In cities across the nation, we meet people where they are to address their needs. Through a combination of homelessness services and a growing social enterprise portfolio, Depaul USA is innovating and bringing real solutions to those facing homelessness.

Depaul USA Is a Growing, National, Not-for-profit Organization That Serves More Than 7,200 People Annually And Has a Combined Operating And Capital Budget In Excess Of $12.5 Million. Our Vincentian Values Underpin What We Do

• We celebrate the potential of people;
• We put our words into action;
• We aim to take a wider role in civil society; and
• We believe in rights and responsibilities.

Please visit (Use the "Apply for this Job" box below). to learn more.

Depaul USA is proud to be an equal opportunity workplace, and we are firmly committed to creating an equitable and inclusive environment for all employees. If you need a reasonable accommodation in any part of the hiring process, please let us know.

Jericho Way is a day resource center, medical respite, and housing program for individuals facing homelessness. Jericho Way offers hot meals, showers, laundry, medical care, classes, and case management. The Case Manager assesses client needs, coordinates care, and links clients to services, developing support plans to move them toward stability. The Case Manager reports to the Director of Jericho Way, documents case notes, and assists clients in accessing services and achieving stable housing.

Case Managers at Depaul USA’s day resource center and housing program in Little Rock, AR help program participants build lives of greater dignity and independence. The Case Manager conducts interviews to determine participants’ needs and makes appropriate referrals to outside agencies to meet those needs. The Case Manager also provides direct assistance, coordinates care, and devises supportive plans for each participant.

S/he reports to and works closely with the Director to move guests toward the aforementioned goals.

• Meet with and complete intake paperwork in a timely manner for all participants seeking case management or housing services. Track client enrollment and prepare reports, and paperwork in New Org database system.
• Help with referrals to supportive services for Social Security, SNAP, housing, mental health assistance, health insurance, and other services commensurate with participants’ needs.
• Assist participants with employment and housing.
• Establish goals and chart notes on goal progression in New Org data system.
• Refer participants to existing educational groups as needed to meet goals, including those outside of Depaul USA.
• Take the lead on programs directly related to developing participants skills that lead to obtaining and maintaining employment and housing.
• Refer participants to existing medical services offered at the clinic and/or outside medical services if needed.
• Collaborate with and fill in, when necessary, with other case managers to meet the needs of the participants in all Little Rock programs.
• Collaborate with other agencies in the community. Build good working relationships with other programs, services, and agencies in the community.
• Participate in case management meetings and staff meetings.
• Complete assessment and other forms of paperwork for participants.
• Complete and track TAP bus program participants and send emails to TAP office.
• Complete housing folders and Settled Souls housing packet.
• Submit data quarterly and participant’s success stories.
• Manage crisis and use crisis interventions
• Work in other areas as directed

• Stays informed of current local and national events, trends, and issues (wherever possible) that impact Depaul USA’s work…