Service Technician

As a Service Technician
, you’re crucial to our residents’ comfort! You lead a skilled team in maintaining our building’s safety and cleanliness. Your role ensures everything operates smoothly, from managing resident requests to tackling plumbing and electrical issues. You’re not just a manager; you’re also a hands‑on problem solver and a leader in landscaping. Join our rapidly growing, family‑oriented company to elevate your career and make a positive impact in our communities.

At Dream Live Prosper Communities, we believe in building not just great communities, but also great careers. We are looking for dedicated, driven professionals to join our team and help us create thriving communities that enrich lives.

Our team members go above and beyond to provide exceptional service, ensuring that our residents love where they live. As a subsidiary of DLP Capital, we uphold a culture of excellence, growth, and purpose. DLP Capital has been recognized on multiple Best Places to Work lists and has been featured on the Inc. 5000 list of fastest‑growing companies for 10 consecutive years.

If you’re looking for a career with a mission‑driven company that values growth, leadership, and impact, Dream Live Prosper Communities is the place for you.

• Location:
  
  Dream Little Rock, 1602 Green Mountain Drive, Little Rock, AR 72211
• Compensation:
  Competitive Salary depending on experience, with monthly and quarterly bonus potential
• Position type:
  Full‑time
• This job requires a flexible schedule with varied work hours that may include weekends.

• Experience in plumbing repair, with the ability to diagnose and resolve issues efficiently.
• Ability to complete apartment turnovers within a 5‑day timeframe.
• Proficiency in electric repairs, including wiring, outlets, and fixtures.
• Strong plaster/drywall repair skills, ensuring seamless repairs and finishes.
• Experience in lock replacement, ensuring security and functionality.
• Familiarity with apartment unit turnovers in old and new buildings, understanding the unique challenges of each.
• Possession of a valid driver’s license, clean driving record, and reliable vehicle for daily work assignments and on‑call rotation.
• Must have own basic tools for the job.
• Excellent problem‑solving and decision‑making abilities, able to address issues efficiently and effectively.
• Practical communication skills for interactions with team members, vendors, and residents, ensuring clear and effective communication.
• Relevant certifications and licenses in HVAC systems are required.
• Ability to lift and carry up to 50 lbs regularly
• Comfortable climbing ladders, stairs, and accessing rooftops/crawl spaces
• Capable of standing, walking, bending, and kneeling for extended periods
• Skilled in using tools and equipment for repairs and maintenance
• Able to work indoors and outdoors in varying weather conditions
• Good vision and hearing to safely perform job duties

• Provide exceptional service to residents, exceeding expectations and ensuring satisfaction.
• Address resident maintenance and service requests promptly and efficiently.
• Identify and resolve hazardous property conditions, ensuring the safety of residents and staff.
• Prepare vacant apartments for move‑in within five days, including repairs and replacements as needed.
• Perform various maintenance tasks, including HVAC, painting, electrical, plumbing, and appliance repairs, with a focus on quality and efficiency.
• Maintain grounds and ensure cleanliness, enhancing the overall appearance of the property.
• Respond to emergency calls when on‑call, providing timely assistance and support.
• Implement cost‑saving initiatives and manage budgets effectively, maximizing resources and minimizing expenses.
• Respond to resident requests within 24 hours, demonstrating responsiveness and professionalism.
• Maintain a well‑stocked maintenance shop without unnecessary spending, optimizing inventory management.
• Perform technician and groundskeeper duties as needed, supporting the team in achieving maintenance goals.
• Efficiently schedule vacancies for…