Investigator Ii

position number:
county: pulaski
posting end date: 2/1/2026

dpsqa hiring official: lee honorable

this position serves as the lead investigator for the incidents and accidents (i&a) unit and is responsible for reviewing, assigning, and assisting in the oversight of all investigative reports involving suspected abuse, neglect, and misappropriation of residents in long-term care facilities and home and community-based services.

• 2 years conducting maltreatment investigations
• at least 1 year of experience with long-term care facilities

the department of human services is a place for people passionate about serving others and changing lives for the better. We care for arkansans of all ages and ensure places like child care centers and nursing homes are safe. We are the safety net for the most vulnerable arkansans. Whether you answer the phones, take applications, protect children, or help care for residents or patients at one of our facilities, you make a difference by working s, working for the state has great perks, including a pension, maternity leave, paid state holidays, and much more.

At dhs, we take care of our employees so you can help care for others.

job series: inspectors and investigators – investigators

class code: iiv
03p

pay grade: sgs
05

salary range: $47,397 – $70,148

the investigator ii is a versatile professional responsible for conducting thorough, unbiased investigations across a range of subjects—including internal compliance issues, employee misconduct, fraud, or other irregular activities. This role involves gathering, analyzing, and synthesizing information from varied sources in an attempt to uncover facts, recommend corrective measures, and support strategic decision-making. Whether working within the public or private sector, the investigator ii ensures that investigations are conducted with integrity, maintaining strict confidentiality and adhering to pre-determined legal and organizational standards.

initiate and execute comprehensive investigations into allegations, suspicious activities, or emerging issues.plan, organize, and execute investigations using a structured methodology, employing various techniques such as interviews, surveillance, and document reviews.gather relevant documents, physical evidence, and electronic records while ensuring the integrity of data.analyze findings to establish factual patterns and identify potential risks or deviations from established standards. Prepare clear, concise, and detailed investigation reports summarizing methodologies, findings, and suggested corrective actions.maintain

meticulous records of investigative processes, evidence logs, and follow-up outcomes for accountability and potential legal review.work closely with internal personnel, external agencies, or law enforcement when required to advance investigations.communicate effectively with a variety of assorted personnel by presenting findings in meetings, hearings, or court proceedings if necessary.ensure all investigation activities are conducted within the boundaries of relevant laws, regulations, and organizational policies.maintain

a high level of integrity and confidentiality throughout the investigative process.stay updated on emerging investigative tools, techniques, and regulatory changes.propose enhancements to investigative protocols and best practices to improve overall efficiency and accuracy.

exceptional ability to analyze complex information, identify patterns, and draw logical conclusions from multifaceted data.excellent verbal and written communication skills to effectively conduct interviews, document findings, and present clear, compelling reports.strong observational skills with the capacity to detect inconsistencies and nuances that may be critical to the investigation.familiarity with modern investigative tools, data management software, and digital evidence collection techniques.commitment to upholding the highest ethical standards, maintaining confidentiality, and handling sensitive information responsibly.proven

aptitude to think critically and solve…