Community Manager

Overview

Asset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Asset Living's growing portfolio includes properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions. Asset Living is a fast-growing company with a diverse team that differentiates us and drives innovation and results for our clients and communities across the US.

We believe in teamwork, leadership, and opportunities for growth. Asset Living is recognized as one of the nation’s Best and Brightest Places to Work and is a member of The Institute of Real Estate Management (IREM) and an Accredited Management Organization (AMO).

Join a workplace where success is a collective journey and leadership is a shared responsibility.

Community Manager — The Community Manager is responsible for overseeing the entire operations of a housing community under the supervision of the Regional Manager. You will manage all phases of operations, including personnel, leasing, maintenance, financial management, administration, and risk management. As an on-site leader, you will supervise all aspects of the property and staff to ensure compliance with Asset Living’s policies and procedures, safety and fair housing guidelines, and liability concerns.

• Personnel management: supervise on-site staff, screen, hire, train, coach, and develop staff; ensure ongoing training and performance management; manage staff schedules.
• Maintain regular/daily on-site presence; document performance issues and coordinate with direct supervisor and HR; terminate staff when necessary.
• Ensure compliance with Company policies and procedures; promote quality job performance through effective leadership.
• Financial management: pursue NOI through cost control and revenue/leasing improvement; develop yearly operating budgets/forecasts; monitor deposits, rent collections, and charges; monitor vendor invoices; ensure accurate financial reporting.
• Strategic leasing management: develop yearly marketing plans, execute leasing strategies, ensure lease signings, and maintain accurate reporting systems.
• Resident relations: address complaints, concerns, and requests; implement resident retention programs; show, lease, and move-in prospective residents.
• Administrative & maintenance management: ensure accurate and timely reporting; lead property emergency response; supervise maintenance service requests and ensure timely repairs; conduct regular property inspections and tours; manage resources, equipment, and supplies; oversee on-site construction, rehabilitation, and make-ready work.

• High School Diploma or Equivalent;
  Bachelor’s degree preferred, or four years’ experience in the housing industry; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

• Regularly communicate with others; capable of working overtime, weekends, and night hours (emergencies).
• Frequent standing or sitting for prolonged periods; move between worksites as needed.
• Ability to ascend/descend ladders, stairs, scaffolding, ramps, and other elevations; lift and move objects up to 25 lbs.; operate tools and vehicles; work in various environments and temperatures; exposure to hazardous chemicals.

• Must have reliable transportation due to the emergency on-call requirement.

Salary Range: $37,000 per year to $40,000 per year. Asset Living provides a comprehensive total rewards package, including benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and applicable bonuses; full-time employees also receive paid sick days and company holidays.

This job description is not all-inclusive and may be modified at any time by the supervisor. The offer extended to the selected candidate is based on relevant experience and qualifications.