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Head of Member & Service Excellence
Job in
Little Rock, Pulaski County, Arkansas, 72208, USA
Listed on 2026-01-27
Listing for:
New England Society of Association Executives
Full Time
position Listed on 2026-01-27
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Client Relationship Manager
Job Description & How to Apply Below
An association management firm is seeking a Director of Customer and Member Services. This pivotal role involves leading membership growth, enhancing member satisfaction, and ensuring exceptional customer service. The ideal candidate will have a robust leadership background in membership organizations, expertise in data analytics, and a commitment to service excellence. A Bachelor's degree is required, with advanced education preferred. Up to 15% travel may be expected.
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