Commercial Lines Account Associate

Overview

Careers At Patriot Growth Insurance Services and Partner Agencies. Current job opportunities are posted here as they become available.

About The Cashion Company, A Division of Patriot Growth Insurance Services: At The Cashion Company, integrity, excellence, and client satisfaction have been our guiding principles since 1975. As a leading insurance agency, we prioritize personalized service and expert advice to ensure our clients receive exceptional insurance solutions. Our team of dedicated professionals is committed to fostering long-lasting relationships with customers and carriers alike.

We offer a dynamic work environment that supports growth and values employee well-being. Join us in delivering unparalleled service and shaping the future of insurance.

Position Overview
:
Commercial Lines Account Associate is responsible for assisting and supporting Producers and Account Managers. The Account Assistant will provide support to Commercial Lines Account Managers by preparing certificates of insurance, Auto , statements of value, process/request endorsements, process mail, and other various tasks. Internal office support includes answering phones, assisting with account billing and reconciliation, communication with insurance companies’ underwriting and billing departments, and various other tasks as assigned.

Work Arrangement
:
This is a full-time position reporting to our office located in Little Rock, AR.

• Foster a positive and mutually supportive working environment in order to provide the best possible client service, Account Manager support, and Producer support
• Provide and document prompt, timely, accurate and consistent communications to clients and insurance companies through verbal and written communications
• Assist Account Managers and Producers with various technical support requests
• Maintain client files and use the agency’s management system for processing of all transactions and consistent client file/policy management according to agency standards
• Process daily communications (mail, email, phone requests) responding promptly and appropriately
• Assist with preparing applications and proposals as needed
• Proactive and strategic anticipation of client needs and timely response to client inquiries, Account Manager requests, and Producer requests
• Focused attention to detail and quality control of vital insurance document creation and communication

• High School Diploma/GED (Required)
• College Degree in Business or related field (Preferred)
• Active AR Property & Casualty insurance license (Preferred)
• Excellent interpersonal and communication skills (both oral and written)
• Proficient with use of Microsoft Office Suite and products
• A passion for being part of a team that drives our company to industry leadership
• Ability to establish and maintain effective working relationships with both peers and clients
• Authorized to work in the U.S. without sponsorship

Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is currently ranked as the 25th largest broker in the U.S. by Business Insurance and has been named to the 2025 Inc. 5000 list of fastest-growing companies. With over 2,100 employees operating in 150+ locations in over 45 states, Patriot’s collaborative model delivers resources and strategic support to its agencies.

Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.

Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide continual learning and enhanced career opportunities for our dedicated, professional team.

In addition to a competitive salary, we provide a…