Technical Services Internship, Summer
Listed on 2026-03-11
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IT/Tech
Technical Support, IT Support
Software Support Little Rock,Arkansas
Salary: USD 20.00 - 22.00 Hourly
Tyler Technologies is looking for Technical Services Interns to join our team next summer in our Yarmouth, ME office! The Technical Services Intern will experience the day-to-day activities for supporting clients of a high-tech software company. This person will be a valuable resource assisting corporate IT and/or hosting teams with closing IT support tickets, assisting with software installations, installing ‘proof-of-concept’ test environments for internal testing and training, adding to our documentation library and managing special projects.
To ensure that this is a well-rounded, real-world experience, the intern will receive guidance from senior team members, the IT Manager, and will participate in team meetings.
- Assist staff with closing customer IT support tickets for our clients
- Assist in developing time efficiency processes and tools
- Assist with installing software
- Prepare and/or modify system and process documentation
- Research and implement various sand-box environments for testing, training, and troubleshooting
- Resolve server and software configuration issues in a team environment
- Take inbound support requests from internal and external clients
- Basic knowledge of server hardware (including web servers) and network configurations
- Basic knowledge of Microsoft server operating systems (Windows Server 2008/2012, SQL Server 2008/2012)
- Basic knowledge of Windows Active Directory Services
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