Senior Telecommunications Network Engineer

We are looking for a  Senior Telecommunications Network Engineer who will be responsible for implementing and monitoring infrastructure used in First Orion telecommunication solutions.
Industry experience with REST API, SIP, IP, Routing, Firewall, Monitoring Experience managing, maintaining, configuring SIP network elements including SBCs and SIP routing proxies

Advanced knowledge of AWS infrastructure, including ECS, Cloud Watch, S3, API Gateways, EKS and network routing.

Network Protocol Analysis (Wireshark, Opnet, Gigamon) – ability to dissect network telecommunication protocols over IP Experience creating, deploying Jobs, alerts, notebooks, queries, dashboards and DABS in Data Bricks Experience testing and diagnosing issues on Linux servers. TCPDUMP, CURL, and other OS based tools.

Good communication skills

Strong analytical skills to perform effective troubleshooting Ability to handle multiple tasks simultaneously in high stress environment, independently and as part of team Team player able to effectively interact with colleagues and stakeholders across the company 5+ years of industry experience focused on telecommunications support and system administration Experience maintaining large scale implementations

Experience interfacing with multiple TAS, PBX vendors First Orion is a leading telecommunications technology provider, with over 300 employees worldwide building Branded Communication and scam protection solutions. Consumers are fed up with the mobile calling experience – 85% of people say they don’t feel comfortable answering calls from unknown numbers – thanks to scammers and bad actors.

We’re focused on improving the total user experience by helping companies deliver confidence in every call — not a faceless “800” or unknown number. First Orion can do this in multiple ways:

With INFORM’s branded text display, companies can deliver their business name, department or other custom message on the consumer’s mobile device each time they call. With ENGAGE’s branded graphic display, businesses can brand their calls with their name, logo, colors, and a personalized message.

First Orion also provides leading in-network scam protection solutions for carriers and contact centers identifying scam calls and notifying mobile users on their caller  so people don’t answer scam calls.

We believe our people are part of what makes our workplace so unique and so successful. Our employees are one of the most critical assets to our business, which is why we adopted the cornerstone “People First.” We built our culture on a foundation of trust and transparency, informing everything we produce.

We’re a multi-year certified a Great Place to Work — eight years running!

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