Programmer Developer - II or Senior

Description

Southwest Power Pool (SPP) is about more than power. We’re about the power of relationships. Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory. We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by:
Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:

• Competitive and transparent pay with bonus opportunities
• Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance
• Relocation bonus (if applicable)
• Hybrid working environment for positions that are eligible
• Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

PLEASE NOTE:

SPP is not able to sponsor employment visas or student-work authorizations (STEM OPT) for this position. Please ensure you are eligible to work in the U.S. without sponsorship prior to applying.

COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time. While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range. We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

We are seeking a highly motivated Programmer Developer to join our IT Apps Reliability team. As a Programmer Developer
, you will be responsible for overseeing application administration, maintenance, development, testing, software release management, upgrades, security, compliance, and production support for the IT Reliability & Operations Support teams.. These applications are critical to maintaining operational reliability and driving efficiency for SPP engineers and operators, while ensuring transparent, data-driven insights that empower informed decisions for our members and customers.

Our application suite includes both third-party software and custom-developed solutions, with a primary focus on software administration, development, and real-time support for these critical applications. You will also have the opportunity to innovate by developing and expanding integration and automation solutions to enhance the Software Development Life Cycle (SDLC) for both third-party and custom applications. This role plays a crucial part in delivering highly available software solutions that meet the uptime demands critical to the Operations Support organization and the bulk electric system.

Essential Functions:

• Install, configure, maintain, and support assigned application systems
• Monitor, investigate, and resolve system issues or abnormalities to ensure systems operate per requirements
• Acknowledge and remediate customer-reported issues and inquiries in a timely manner
• Participate in a 24x7/365 on-call rotation
• Multi-task, problem-solve, and demonstrate the ability to understand complex, highly integrated systems
• Demonstrate detailed knowledge of assigned applications or interfaces and serve as a Subject Matter Expert
• Maintain a comprehensive understanding of business and technical requirements for assigned systems and a working knowledge of other supported systems
• Engage in all applicable phases of the SDLC and project lifecycle, including requirements and design, testing, non-production support, release deployment, and coordination of implementation plans across teams, vendors, and stakeholders
• Create and maintain technical system documentation
• Recommend and implement system, process, and documentation improvements
  
  Continue to develop and retain technical skills relevant to assigned focus areas
• Perform special projects or additional…