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Service Desk Analyst - ServiceNow & Change Lead

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Cognizant
Full Time position
Listed on 2026-01-25
Job specializations:
  • IT/Tech
    IT Consultant, IT Support, IT Business Analyst, Technical Support
Salary/Wage Range or Industry Benchmark: 26 - 36 USD Hourly USD 26.00 36.00 HOUR
Job Description & How to Apply Below
A leading technology company is looking for a Service Desk Analyst to enhance enterprise service management operations. The role requires strong expertise in Change Lifecycle and Incident Management, as well as proficiency in Service Now. Responsibilities include providing technical leadership, overseeing service desk operations, and collaborating with teams for continuous improvement. Ideal candidates should have experience in Investment Banking or Payments, coupled with excellent analytical and communication skills.

Competitive salary of $26-$36/hr, with benefits including health insurance and 401(k).
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