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HelpDesk/Support

Help Desk Operations Lead | Data-Driven, Cross-Dept Champion

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Arkansas Talent Group
Full Time position
Listed on 2026-01-11
Job specializations:
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
A premier Arkansas based retail company is seeking a Help Desk Manager to oversee operations, ensuring efficient communication and response across various departments. The ideal candidate will possess strong analytical and leadership skills with 3+ years in a help desk environment, ideally in a multi-department setting. This role involves producing performance reports, managing staffing levels, and training Help Desk Associates, all aimed at maintaining high service standards and improving processes.
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