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HelpDesk/Support Technical Support

K-12 SaaS Support Specialist

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Public Consulting Group
Full Time position
Listed on 2026-01-06
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 55500 - 68400 USD Yearly USD 55500.00 68400.00 YEAR
Job Description & How to Apply Below
A public sector solutions firm located in Little Rock, Arkansas, is hiring a Support Desk Agent to manage customer requests in a fast-paced environment. The role involves interacting with customers through the Zendesk platform, providing excellent service, and ensuring timely ticket resolution. Ideal candidates will possess strong communication skills and experience in SaaS support. Compensation ranges from $55,500 to $68,400, along with benefits including medical care, retirement plans, and paid time off.
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