Human Resource Manager

Overview

Position Title: Human Resources Manager

Reports to: EVP Operations

FLSA status: Exempt

Purpose of Position: The Human Resources Manager serves as a strategic and hands-on business partner responsible for managing all facets of the HR function. This role ensures that the organization attracts, develops, and retains top talent while maintaining compliance with all federal, state, and local employment laws. The HR Manager will oversee recruiting, onboarding, compensation, benefits, payroll, employee relations, compliance, and engagement activities to support a high-performing and values-driven culture.

• Manage the full recruitment lifecycle, including job postings, candidate screening, interviewing, and offer management.
• Partner with hiring managers to define position requirements and ensure timely, high-quality hires.

• Create onboarding agenda and deploy onboarding task assignments to ensure a smooth onboarding experience.
• Conduct exit interviews and manage offboarding processes to ensure compliance and capture feedback for continuous improvement.

• Oversee the company’s compensation strategy to ensure internal equity and external competitiveness.
• Lead the annual compensation review process, including market benchmarking, compensation ratio analysis, and recommendations for salary adjustments.
• Prepare and present compensation recommendations to the President and leadership team for review and approval.
• Manage employee communication regarding compensation changes, ensuring transparency and consistency.
• Partner with the President to design and update bonus and commission plans that align with company goals and performance metrics.
• Monitor pay practices to ensure ongoing compliance with applicable wage and hour laws and regulations.

• Oversee all employee benefits programs, including health, dental, vision, retirement, and voluntary plans.
• Manage annual open enrollment via the HRIS system, broker relationships, and employee communications regarding benefits.

• Administer and process payroll accurately and timely in coordination with Finance.
• Ensure compliance with federal and state wage and hour laws, including maintenance of timekeeping records.

• Maintain compliance with federal, state, and local employment regulations.
• Manage Workers’ Compensation claims and coordinate with insurance providers to ensure appropriate case handling.
• Administer and track Department of Transportation (Use the "Apply for this Job" box below). card certifications and ensure compliance with all DOT requirements.
• Oversee risk management activities, including safety initiatives, claims tracking, and coordination with insurance carriers.
• Partner with the President and external advisors to ensure appropriate coverage and mitigation of organizational risk exposures.

• Serve as the primary point of contact for employee relations, performance concerns, and policy interpretation.
• Foster a positive and inclusive workplace culture through employee recognition, events, and celebrations.
• Coach managers on effective communication, feedback, and conflict resolution practices.

• Lead the performance review process, including objectives setting, evaluation, and documentation.
• Support leadership in developing performance improvement plans and succession strategies.

• Maintain employee records, HRIS data integrity, and compliance documentation.
• Prepare reports and analytics to support leadership decisions.

• Servanthood – We seek to understand our Customer’s needs and we seek to solve their problem.
• Technical Expertise – We strive to be experts on the equipment we sell, and service and we seek to operate with excellence.
• Bring Joy – We seek to create a positive and joyful experience that blesses our team members and customers.
• We Make Things Right – We keep our word, and we never walk away until the job is done correctly.
• Love Wins – Love is a verb, it requires discipline, and we seek to take care of each other and our customers.
• Humility –…