Outreach Specialist

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This job was posted by ARJobLink. For more information, please see:
Job Posting.

Responsible for communication, education, and promotion of quality improvement projects and activities to healthcare providers and consumers to facilitate improved outcomes in targeted patient populations. Implements and evaluates educational activities and tools regarding quality improvement and clinical topics. Collaborates with medical and professional staff to meet goals within designated time frames. Supports the organization's mission, vision, and values by demonstrating honesty, excellence, accountability, respect, and teamwork.

• Develop strategies with team members to implement quality improvement objectives across Arkansas.
• Demonstrate and educate about the Continuous Quality Improvement (CQI) process to external customers.
• Participate in planning, development, implementation, delivery, and evaluation of program activities, including academic detailing episodes.
• Communicate clinical data, project goals, performance indicators, and timelines to target audiences.
• Serve as a resource and advisor to healthcare providers statewide.
• Utilize project-tracking databases to document, collect, and interpret data for reporting; maintain accurate statistical data.
• Maintain logs of academic detailing visits, including details and feedback, entered into tracking systems within five days.
• Identify and discuss progress and issues, suggesting solutions for program development.
• Ensure activities meet performance goals, target audience needs, and timelines.
• Maintain knowledge of project specifics, policies, and procedures.
• Communicate effectively with clients and represent AFMC at external functions, including outreach activities.
• Adhere to formatting, content, style guidelines, and confidentiality protocols, including HIPAA compliance.
• Perform additional duties as assigned.

Mobility, reaching, bending, lifting (up to 25 pounds), reading, writing, communication, stress management, and travel as needed. Capable of performing essential functions with or without accommodations.

Required:

Bachelor's degree in health sciences, business, or related field. Desirable:
Master's degree and relevant certifications (e.g., CMPE, CPC, CPHIMS, CPHQ).

Required:

3 years in clinical, hospital management, or ambulatory care settings. Desirable:
Previous QIO experience preferred.

Reliable high-speed wireless internet (Wi-Fi).

• Intermediate computer skills (Excel, Word, PowerPoint, Outlook).
• Typing speed of 50 wpm.
• Excellent business English, spelling, confidentiality, communication, presentation, and organizational skills.
• Knowledge of HIT/EHR and medical terminology.
• Ability to multitask, prioritize, work independently and collaboratively, and demonstrate initiative and professionalism.

• Seniority Level: Mid-Senior level
• Employment Type:
  
  Full-time
• Job Function:
  Other
• Industry: Hospitals and Health Care