Care Management Assistant

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** UAMS offers amazing benefits and perks** (available for benefits eligible positions only):
* Health:
Medical, Dental and Vision plans available for qualifying staff and family
* Holiday, Vacation and Sick Leave
* Education discount for staff and dependents (undergraduate only)
* Retirement:
Up to 10% matched contribution from UAMS
* Basic Life Insurance up to $50,000
* Career Training and Educational Opportunities
* Merchant Discounts
* Concierge prescription delivery on the main campus when using UAMS pharmacy
* Two (2) years of customer service experience
* One (1) years of experience with medical records
- High School diploma/GED plus Three (3) years of administrative experience/documentation experience OR Associates Degree plus One (1) year of administrative experience/documentation experience
* Associate or Advance Degree
* One (1) year or more year(s) of experience in a Healthcare settings
* Registration and appointment scheduling experience with EPIC.
* Medical Terminology.
* Experience working with DME companies or other post-acute care organizations
* Works collaboratively with the RN Care Manager and Social Work team members focused on care of the patient and family to facilitate timely discharges and support a smooth transition to the next level of care for all patients.
* Communicates the coordinated referrals to post discharge providers including home health, home and inpatient hospice, Long Term Acute Care facilities, Skilled Nursing Facilities, Assisted Living facilities, transportation and others as needed for a safe discharge plan.
* Gathers and provides all relevant information needed by facilities to provide for care transitions, following policy with regards to release of information.
* Conducts follow-up calls with providers to ensure receipt of needed information and expected timing of acceptance.
* Arranges discharge appointments for patients following up at UAMS or other community providers.
* Ensures the appointments are listed as part of the patients discharge education.
* Demonstrates a working knowledge of payer benefits (Medicare, Medicaid as well as managed care and commercial payors). Completes required regulatory documentation for patient admissions with the guidance of Care Management team (examples include but not limited to MOON notices, Medicare Important Messages etc.).
* Meets face to face with hospitalized patients as part of this process.

At the University of Arkansas for Medical Sciences (UAMS), we are looking for health care and non-health care professionals who believe in excellence as a way of life. If you think you have the skills and commitment to succeed at the highest level, consider a career at UAMS, the state’s only academic health sciences center. Combining diverse talents and expertise, our employees work together to provide advanced patient care.

We currently have a wide variety of positions available, from patient care to support staff- we may have the perfect position for you.

UAMS rewards its nurses! Statewide opportunities are available in direct patient care, education, and research settings.  We offer Bonus Programs, Hotel Lodging, New Graduate RN Residency and support for Clinical Ladder, National Certification, Shared Governance, and Recognition Programs to name a few. Go to  for more details.

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