RN Pharmacy Utilization Management

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The Pharmacy Utilization Management nurse performs clinical review of prior approvals, network exceptions, benefit inquiries for providers, and/or other contracted lines of business. This role assesses and evaluates the appropriateness of pharmaceutical therapies for medical necessity, subject to plan benefits, through interpretation and review with evidenced-based criteria, clinical guidelines, corporate guidelines and policies, and state and federal mandates. Incumbent also facilitates and promotes appropriate care and quality toward cost effective and cost containment measures based on evidence.

Education
Bachelor's degree in Nursing preferred.

Licensing/Certification
Registered Nurse (RN) with active, current, unrestricted and recognized in the relevant jurisdiction, state license in good standing in the state(s) where job duties are performed required.

Experience
Minimum four (4) years' clinical practice nursing experience in at least one of the following areas: medical-surgical nursing, surgical nursing, intensive care or critical care nursing

Experience in Utilization Management and/or Medical Review
Preferred

Previous pharmacy technician experience desirable

• Oral & Written Communication
• Attention to Detail
• Proficiency using basic computer skills in Microsoft Office such as Word, Excel, and Outlook, including the ability to navigate multiple systems and keyboarding
• Ability to prioritize and make sound nursing judgments through critical thinking
• Ability to build collaborative relationships
• Ability to interpret complex documentation
• Ability to work independently

• Active Listening
• Continued Learning
• Critical Thinking
• Cross-Functional Communications
• Decision Making
• Documentations
• Evaluating Information
• External Collaboration
• Interpersonal Relationships
• Monitoring and Evaluation (M&E)
• Monitor Processes, Materials, or Surroundings
• Organizing
• Problem Solving
• Reading Comprehension
• Researching
• Social Perceptiveness
• Written Communication

• Collaborates with healthcare providers and internal staff to promote quality of care, cost effectiveness, accessibility and appropriateness of service levels
• Conducts and monitors clinical review cases from a pharmaceutical standpoint to ensure medical necessity of inpatient and outpatient services, diagnostic procedures, out-of-network services, and surgery; documenting all relevant and specific information; and screens, prioritizes and organizes determination requests according to mandates and standards
• Performs other duties as assigned
• Practices nursing within the scope of licensure and adheres to policies, procedures, regulations, URAC standards and individual state regulations; making decisions based on facts and evidence to ensure compliance, appropriate level of care, and patient safety
• Promotes appropriate pharmaceutical care and quality toward cost effective and cost containment measures based on evidence.
• Remains current with up-to-date pharmaceutical and healthcare services, in addition to general trends in health care delivery; as well as enterprise procedures, policies and contracts
• Works incoming and outbound calls and/or queues from multiple sources within mandated requirements proactively and effectively

Security Requirements

This position is identified as level three (3). This position must ensure the security and confidentiality of records and information to prevent substantial harm, embarrassment, inconvenience, or unfairness to any individual on whom information is maintained. The integrity of information must be maintained as outlined in the company Administrative Manual.

Segregation of Duties

Segregation of duties will be used to ensure that errors or irregularities are prevented or detected on a timely basis by employees in the normal course of business. This position must adhere to the segregation of duties guidelines in the Administrative Manual.

Regular

2.1 General Office Worker, Semi-Active, Campus Travel - Someone who normally works in an office setting or remotely, periodically has lifting and carrying requirements up to 40 lbs and routinely travels for work within walking distance of location of primary work assignment as essential functions of the job.