Access Coordinator II - Neurosciences

Closing Date

01/13/2026

Type of Position: Regular

Sponsorship Available: No

Institution Name: University of Arkansas for Medical Sciences

Department: ICE | CORE PA Float

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Summary of

Job Duties:

The Access Coordinator works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check‑in and registers patients, check‑out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third‑party payers.

• High School Diploma/GED plus 2 years customer service or healthcare experience.
• Must be able to perform all duties of the Access Coordinator I and II level.
• Basic proficiency with computers and data entry (MS Office preferred).

• Certified Health‑care Access Associate (CHAA) Certification.
• Experience with external radiology testing.
• Knowledge with CPT codes and/or medical terminology.
• Three (3) years of experience in registration, billing, or scheduling in a health‑care environment.

• Schedule patient appointments, follow‑ups, imaging (MRI, CT), and diagnostic tests.
• Coordinate pre‑op and post‑op visits for neurosurgery or other procedures.
• Work with providers to manage complex care plans across specialties (neurology, radiology, physical therapy, etc.).
• Verify patient insurance coverage and eligibility.
• Obtain prior authorizations for procedures, imaging, or specialist referrals.
• Communicate with insurance companies and patients regarding coverage issues or delays.
• Serve as a liaison between patients, families, and clinical teams.
• Provide patients with instructions related to appointments, procedures, or referrals.
• Performs other duties as needed.

$31,740.80 ($15.26/hr)

List of three Professional References (name, email, business title), Resume

Proof of Veteran Status

Please contact ask recruitment for any recruiting related questions.

This position is subject to pre‑employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non‑discriminatory manner consistent with state and federal law.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance, please contact Human Resources at ask recruitment.