Milk Bank Donor Specialist

Overview

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• Closing Date: 02/23/2026
• Type of Position: Clinical Staff - Medical Ancillary Support
• Job Type: Regular
• Sponsorship Available: No
• Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Donor screeners will make and maintain all records of contact with potential milk donors, maintain documentation in accordance with HMBANA requirements, facilitate medical approval from Medical Director for donors, and assist with regional milk depot management per standard operating procedures. Donor screeners will acquire lactation training. This role should be food handler certified and receive training to support milk processing techniques.

Donor screeners will assist with shipping and receiving milk, order reconciliations and maintaining documentation relevant to purchases and shipments of milk.

Minimum Qualifications:

• Bachelor in Science, medicine or related field or equivalent of college education/or High School Diploma/GED plus 4 years of health care experience.
• Certified Lactation Counselor within 12 months of hire.

Responsibilities:

• Screens potential donors and provide information about milk donation.
• Maintains timely communication with active donors: weekly check-ins and follow-up on paperwork/labs within three weeks of initial contact.
• Offers bereavement counseling to mothers who have experienced loss.
• Provides safe milk expression and storage guidance, and supply milk collection materials as needed.
• Maintains inventory for donor and instruction packets, forms, and depot site supplies.
• Assists with retail space operations and stocking.
• Reviews relevant HMBANA documents and ensure compliance.
• Supports data collection and record-keeping for research projects and assist with tours as needed.
• Maintains professional, confidential, and customer-oriented communication with donors, stakeholders, and staff in line with UAMS’s values.
• May perform other duties as assigned.

Salary Information: commensurate with education and experience

Required Documents to Apply: List of three Professional References (name, email, business title), Resume

Optional Documents: Proof of Veteran Status

Please contact ask recruitment for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Sex Offender Registry, Substance Abuse Testing

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Crouching, Feeling, Grasping, Hearing, Pulling, Standing

Frequent Physical Activity: Sitting, Talking, Walking

Occasional Physical Activity: Manipulate items with fingers, including keyboarding, Repetitive Motion

Benefits Eligible:
Yes