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Front Desk Receptionist

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Client First Staffing
Full Time position
Listed on 2026-01-19
Job specializations:
  • Healthcare
    Healthcare Administration, Medical Receptionist, Medical Office
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

Monday - Friday 8:30am-5:00pm

Pay is $17.00 an hour. +

Checking patients in and out of EPIC, collecting copays and past due balances, verifying insurance, contacting authorization team for tests, managing schedule, rescheduled closed days, etc. Starting pay $17, more for experience.

JOB DUTIES
  • Answer phones
  • Appointment Scheduling
    • Updating schedule on a daily basis
    • Keep patients informed on referrals when scheduling appointments and appointment check-out
    • Notify Accounts Receivable Representatives of “No Insurance” or delinquent accounts
    • Review list of office patients for delinquent accounts to collect payment or talk to an accounts receivable representative
    • Mail out appointment reminders or call patients
    • Monitor Recalls
  • Check in & greet patients
    • Monitor and initiate co-pays, referrals, and delinquent accounts
    • Print charge tickets/review from scheduling
    • Enter new patient information
    • Verify patient information, patient insurance, and scan insurance cards (enlarge and date copy)
    • Take digital image of new patients for use in EMR
    • Enter referring physicians’ information
  • Check Out Patients
    • Print fee tickets and send to billing department
    • Schedule new and follow up appointments
    • Collect co-pays/ Run Credit Cards
    • Post payments and maintain petty cash for co-pays/make receipt for all co-pays
    • Lab slips for lab patients
  • Misc.
    • Check mail daily and take stamped mail to mailbox
    • Retrieve medical records from inbox, write patient’s account number on document, and place in appropriate box for scanning
    • Notify nurses of chart notes especially during busy times
    • Turn off TV/lights, make sure nightline is on/off, clean up and lock waiting room, and coordinate magazines
    • Drug Representatives – Schedule lunches, call to verify on a daily basis
  • Credentialing
    • Receiving documents (license, DEA, etc.) and enter/scanning into Symed
    • Fill out reappointment applications for insurance companies and hospitals (Gather information from hospitals)
    • Provide patient information to pharmacies and hospitals via telephone
  • REMINDERS
    • Coordinate breaks and lunches with floaters
    • Desk is not to be left unattended
    • No food within view of the patients
  • Work schedule is to be approved by Office Coordinator
  • Other duties as assigned by leadership
  • #J-18808-Ljbffr
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