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Collector, Finance & Banking

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Client First Staffing
Full Time, Part Time position
Listed on 2026-01-25
Job specializations:
  • Finance & Banking
    Accounts Receivable/ Collections, Financial Compliance, Financial Analyst, Financial Consultant
Job Description & How to Apply Below

Overview

Little Rock location. Mon-Fri 8am-5pm with 2 Fridays a month working until 5:30pm and 1 Saturday a month- 9am-12pm. If part time- flexible on days but needs to work 4 days a week. 2 Fridays a month until 5:30pm and 1 Saturday a month 9am-12pm.

Position Summary

Primarily responsible for collection of delinquent loans and share accounts. Make member contact. Maintain accounts and records. Work with third parties as required. Knowledgeable of collection, privacy and lending laws.

Primary Duties
  • Be knowledgeable of laws concerning collection including repossession, foreclosure and bankruptcy.
  • Monitor payments for late and/or delinquency status. Follow up on delinquent loan and non-sufficient share balance accounts. Ensure professional interface with members.
  • Contact delinquent and over draft members by telephone, text, e-mail and mail to determine the reasons for balance or delinquency, and assist them in developing plans to bring accounts to a current status. Recommend workout plans to collect on overdue accounts, overdrawn accounts.
  • Ensure that insurance is in force and titles are being obtained on all delinquent loans. Where force placed insurance has been added, notify members of default and monitor for additional collection problems.
  • Notify co-signers regarding status of delinquent accounts.
  • Update files and system accounts via the credit union’s loan recovery system.
  • Secure credit bureau reports. Skip trace on loan accounts.
  • Make recommendations for repossession and/or charge off.
  • Research payroll deductions, stops, starts, and changes as they may affect the status of a loan repayment.
  • Determine when delinquent loans and overdraft accounts should be placed with collection agency. Monitor results and make changes as needed to ensure prompt recovery.
  • Coordinate all efforts with manager and update at least weekly or as necessary.
  • Perform other duties as assigned by management.
  • Attend educational events necessary to perform duties associated with position.
  • Training & Experience
    • Must have Excellent communication skills - articulate.
    • Must be proficient with PC including Microsoft office (excel/word).
    • Ability to analyze data through use of various software systems.
    • Previous experience in collections or lending required.
    • Above average organizational & follow up skills.
    • Previous experience in a Financial Institution preferred.
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