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Customer Service Representative - State Farm Agent Team Member

Job in Little Rock, Pulaski County, Arkansas, 72208, USA
Listing for: Charlotte Potts
Full Time position
Listed on 2026-01-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Salary/Wage Range or Industry Benchmark: 40000 - 50000 USD Yearly USD 40000.00 50000.00 YEAR
Job Description & How to Apply Below

Customer Service Representative – State Farm Agent Team Member

Full Time in West Little Rock, AR

  • Hiring bonus
  • Licensing paid by agency
  • Bonus based on performance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
ABOUT OUR AGENCY

Since 2013, our agency has been a top-performing office in Central Arkansas, achieving Million Dollar Round Table status and setting the standard for excellence. We are a high-energy, results-driven team that takes pride in providing outstanding service while creating real opportunities for professional growth.

We offer competitive salary, commissions, health, vision, and dental benefits, paid time off, and office incentives to reward hard work and dedication. Our culture is supportive and goal-oriented, where team members are encouraged to grow, succeed, and maximize their earning potential.

If you’re looking to be part of a top-tier agency that values its people and provides the tools for success, we’d love to connect with you!

ROLE DESCRIPTION

As a Customer Service Representative - State Farm Agent Team Member with Charlotte Potts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Compensation $40,000.00 - $50,000.00 per year

Benefits:
Hiring bonus, Licensing paid by agency, Bonus based on performance, Competitive salary, Dental insurance, Flexible schedule, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none.

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