Appointment Business Center Scheduler I​/II

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• Closing Date: 03/02/2026
• Type of Position:
  Regular
• Job Type: Regular
• Work Shift:
  
  Day Shift (United States of America)
• Sponsorship Available:
  No
• Institution Name:
  University of Arkansas for Medical Sciences

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening.

To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

The Appointment Business Center Scheduler (Access Coordinator) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler plays a crucial role in our organization by supporting patient care activities. If you have strong communication skills and a passion for providing excellent customer service, we invite you to apply for this exciting opportunity to join our team.

• Schedules, reschedules, coordinates, and cancels appointments
• Inputs and/or updates accurate patient information
• Communicates accurate and complete information
• Must maintain strict confidentiality
• Performs other duties as assigned

This position is in a call center and remote work is not an option.

• High school diploma/GED
• Basic proficiency with computers (preferably MS Office)
• Excellent telephone etiquette skills
• General knowledge of office machines including printers and scanners

• Call center experience
• Experience in registration, billing, or scheduling in a healthcare environment
• Knowledge of basic medical terminology

Experience Requirements:
Level I:
One (1) year of customer service experience. Level II:
Two (2) years of customer service experience.

Level I: $15.00/hr ($31,200 yr)

Level II: $15.26/hr ($31,740.80 yr)

• Health:
  Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement:
  Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy
• Benefits Eligible:
  Yes

• List of three Professional References (name, email, business title)
• Resume

• Proof of Veteran Status

Please contact ask recruitment for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site  Please do not send to listed recruitment contact.

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:
Yes