Parts Advisor

We are looking for a knowledgeable and customer-focused Parts Advisor to join our team. In this role, you’ll serve as a key connection between our service department, wholesale accounts, and retail customers by researching, quoting, and processing parts efficiently and accurately. The ideal candidate has strong organizational skills, excellent communication, and a passion for delivering great service.

• Research and quote parts for internal service technicians, wholesale accounts, and walk-in customers
• Maintain accurate bin locations and a reliable stocking system for quick access to parts
• Handle invoicing, cashier responsibilities, and payment processing with accuracy
• Ensure proper pricing, maintain expected gross margins, and monitor part availability
• Collaborate with the Parts Warehouse Logistics Assistant to coordinate deliveries and stock flow
• Provide friendly, professional service while assisting customers with parts-related needs

• Prior experience as a Parts Advisor or in an automotive dealership/aftermarket setting preferred
• Knowledge of automotive parts and systems
• Strong organizational and multitasking skills
• Excellent communication and customer service abilities
• Basic computer proficiency with inventory/order management systems
• Detail-oriented with a focus on accuracy in pricing, invoicing, and stock control

• Competitive pay
• Health, dental, and vision insurance options
• Paid time off and holidays
• Employee discounts on parts and services
• Ongoing training and career growth opportunities

If you’re ready to take your career to the next level and work with a company that values your expertise, we want to hear from you!

The Crain Automotive Team is Arkansas' largest family owned and operated dealer group. We provide Arkansas with the best shopping experience for new & used vehicles and provide certified auto repair, service and maintenance for all makes and models, as well as collision centers for body repairs.