Front Office Specialist

Bluestone World is a premium stone and counter top slab distributor serving builders, fabricators, designers, and homeowners across Arkansas. We specialize in Quartz, Granite, Marble, Quartzite, and Porcelain slabs, offering high-quality materials with a strong focus on service, accuracy, and long-term relationships.

We are seeking an experienced, dependable Front Office & Operations Coordinator to manage day-to-day office operations and act as the first point of contact for customers, builders, and vendors.

This role is critical to keeping our showroom, office, and project flow organized. The ideal candidate has prior experience in construction, building materials, stone, cabinetry, or a related industry
, understands job timelines, and can handle multiple responsibilities without constant supervision.

• Greet walk-in customers, builders, designers, and fabricators professionally
• Answer phone calls, emails, and inquiries promptly and accurately
• Coordinate showroom visits, slab selections, and follow-ups
• Maintain a professional, organized front office environment

• Assist with order entry, sale tracking, and documentation
• Coordinate between sales, warehouse, fabricators, and installers
• Track job statuses, delivery schedules, and installation timelines
• Communicate clearly with customers regarding next steps and expectations

• Maintain records, invoices, contracts, and approvals
• Assist with billing, payments, and basic accounting coordination
• Organize digital files, job folders, and internal documentation
• Support management with reports, scheduling, and follow-ups
• Coordinate with builders, contractors, and fabricators
• Follow up on pending items, missing information, and approvals
• Ensure smooth communication across all stakeholders

• 2+ years of experience in construction, building materials, stone, cabinetry, or a related field
• Strong organizational and multitasking skills
• Excellent verbal and written communication
• Comfortable working with builders, contractors, and trade professionals
• Proficient in basic computer tools (email, spreadsheets, documents) and book-keeping
• Reliable, punctual, and professional

• Experience in countertops, stone, tile, cabinets, or construction offices
• Familiarity with job workflows, measurements, and approvals
• Experience handling invoices, POs, or job files
• Customer-facing experience in a showroom or trade environment

• Someone stable and committed, not a short‑term role hopper
• Calm under pressure and detail‑oriented
• Able to take ownership of responsibilities
• Professional demeanor with customers and trades
• Comfortable working independently once trained

• Competitive pay based on experience
• Opportunity for growth and long‑term role stability
• Full‑time, in‑office position
• Strong promotion and growth opportunities as the company expands

This role is ideal for someone who wants autonomy, earnings growth, and the chance to build a long‑term career with one of Arkansas’ most respected slab distributors.