Front Desk-Administrative Assistant

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2 days ago. Be among the first 25 applicants.

Base pay: $21.00/hr - $22.00/hr this range is provided by First Service Residential. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Overview:
This position provides a wide variety of administrative and support services to the property management team. Performs office work directly related to property management and the general business operations of the Association.

• Provides administrative support to the property management team.
• Ability to work flexible hours to include weekends.
• Ensures that the telephone is answered properly, promptly and messages are handled courteously, accurately and in a timely manner.
• Prepares welcome letter packages for mail out, preparation of community email updates, newsletters and etc.
• Maintains, updates and coordinates homeowner information in the computer database on a daily basis.
• Collects mail on a daily basis.
• Prepares move‑in packages for new move‑ins on a weekly basis. Audits move‑in reports on a monthly basis for unreported move‑ins.
• Maintains inventory of common areas keys, amenity access cards for residents and re‑order as needed following established procedures.
• Distributes amenity cards and guest passes as needed.
• Handles reservations of amenity centers. Ensures all reservations have keys to access clubhouses for their events.
• Audits and eliminates duplicates and incorrect addresses in Connect.
• Helps to maintain the data of the amenity system access controllers.
• Assists with community events as needed.
• Demonstrates First Service Residential’s values of Loyalty, Integrity, Respect, Fun, Teamwork, Work Ethic and a Positive Attitude.
• Follows safety procedures and maintains a safe work environment.
• Performs other job‑related duties as directed.

Education/Training: High School Degree or equivalency required. Associate’s Degree in Business Administration or related field would be a plus.

Experience/Knowledge: Must have a friendly personality; possess good basic computer and customer service skills. One (1) to Two (2) years of customer service experience and a strong commitment to customer service principles and practices. A self‑starter with excellent telephone skills. Good organizational skills.

Computer Literacy: Intermediate proficiency in Microsoft Windows software. Ability to prioritize work with minimum supervision.

As a full‑time associate, you will be eligible for a comprehensive benefits package including your choice of medical, dental, and vision plans. In addition, you will be eligible for time‑off benefits, paid holidays and a 401(k) with company match. Occasional travel may be required to attend training and other company functions.

$21 - $22 per hour.

This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.