Logistics Specialist

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Compensation:
Starting at $55,000-$60,000 annualized

Who we are:

The Webstaurant Store is the leading e-commerce website to manage the purchasing needs of food service professionals worldwide. Webstaurant Store, a Clark Associates company, is Tutt looking for proactive, detail-oriented candidates to join our growing company as a Logistics Specialist on our Outbound Transportation Team within our Logistics Department. The Logistics Specialist role focuses on finding creative solutions for our day-to-day needs along with process improvement, to keep up with our rapid growth.

Since 2021, The Webstaurant Store has doubled in size! This role plays a key part in growing our business to support our customers to run their businesses more efficiently and profitably.

As a Logistics Specialist you will:

• Make and execute decisions regarding the delivery needs of customer orders
• Manage relationships with transportation providers, vendors, Customer Service, and others to provide the best shipping experience for our customers
• Proactively problem-solve and communicate with appropriate departments when transportation or customer service issues arise
• Follow up on order and shipping errors to ensure accuracy and customer satisfaction
• Monitor key department metrics, including profitability, to identify opportunities for team improvement
• Collaborate with other stakeholders to ensure fast processing of orders
• Evaluate current processes and suggest any appropriate improvements or strategic solutions to increase efficiency and better the customer experience
• Ensure the smooth functionality of internal tools Sverige and systems to reduce friction in the outbound shipping process
• Other tasks as assigned