Business Intelligence Analyst

Job Summary

The Enterprise BI & Analytics Team is the central hub of analytics at Webstaurant Store. We transform billions of data points across marketing, supply chain, and customer experience into trusted data and into actionable insights. Leveraging a modern data stack and innovative Data Ops practices, the team enables smarter decisions, scalable growth, and new opportunities. Senior Business Intelligence Analysts partner with Stakeholder teams, analysts, and engineers to deliver highly visible and highly impactful BI solutions and Data Products to the business.

Through analysis, Senior Business Intelligence Analysts will suggest creative insights that bring solutions to life across the business.

Senior Business Intelligence Analysts (SBIAs) are trusted partners to stakeholder teams and development teams alike. They work hard to develop a deep understanding of our key stakeholders to drive business value. SBIAs build BI solutions that improve decision making, operational effectiveness, and financial outcomes. As focus areas for 2026, the Enterprise BI & Analytics Team is deploying new Data Governance and Data Quality programs;

experience in this area is a bonus but not required.

Senior Business Intelligence Analysts are catalysts for delivering business value.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Develops strong relationships with business units and become an advocate for the business
• Defines reporting requirements, issues, needs, and deadlines and communicate needs to BIA teams to partner on solutions
• Acts as a liaison between business units, analysts, and engineers
• Asks appropriate leading and clarifying questions, delivers on promises
• Capable of serving as Subject Matter Expert in a variety of circumstances

• Assists stakeholders with advanced level SQL and DAX questions and issues
• Handles reporting needs accurately and efficiently
• Proposes and builds solutions that will drive business value
• Shares best practices with team members and business units
• Performs reporting audits and optimizations for the team
• Effectively Performs internal testing and coordinates stakeholder UAT
• Proactively contributes to complex, multi-quarter BI projects

• Collects and store reporting information related to requests from business units
• Assists with the creation of training and documentation materials for business units
• Promote internal team standards for projects and reports

• Lead initiatives in support of team goals
• Desire to train and collaborate with junior team members
• Act as Stakeholder business partner for intermediate or long-term business goals
• Provide nuanced and effective communication
• Point of Escalation for stakeholder concerns