Systems Administrator Supervisor

Job Summary

The Systems Administrator Supervisor is a hands-on technical leader who manages and mentors a team while continuing to contribute at a senior technical level. This role is ideal for an experienced Systems Administrator ready to step into leadership—balancing advanced system administration expertise with guiding team performance and driving best practices.

• Lead and mentor Systems Administrators while actively managing complex technical tasks.
• Manage day-to-day team operations, including workload prioritization and alignment with organizational goals.
• Conduct regular 1:1s and performance reviews; provide coaching for technical and career development.
• Oversee installation, configuration, and maintenance of Windows/Linux servers and Domain Services.
• Guide the team in implementing best practices for system administration, automation, and security.
• Collaborate with IT Operations and Security teams to design and deploy secure, scalable systems leveraging Infrastructure as Code (IaC).
• Act as an escalation point for advanced troubleshooting and incident resolution.
• Ensure accurate documentation of systems, processes, and standards.
• Participate in project planning, scope design, and high-level architectural decisions.
• Ensure systems and processes adhere to PCI DSS standards and other relevant security compliance requirements.