Direct Service Professional

About Claratel Behavioral Health

Claratel Behavioral Health is an innovative, community‑based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not‑for‑profit organization, we operate in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct‑care and support staff.

As a Direct Service Professional, you’ll provide support across home, work, and community settings, helping individuals with intellectual and developmental disabilities build life skills, connect with others, and achieve their personal goals. Every day is an opportunity to make an impact.

• Full‑time and part‑time openings.

• Empower daily living – support with activities such as cooking, cleaning, personal hygiene, health maintenance, and self‑administration of medication.
• Foster independence – teach and encourage social skills, community involvement, and problem‑solving so individuals can thrive. Provide input and implement Individual Support Plans (ISP)/Behavior Support Plans (BSP) and strategies as instructed.
• Ensure safety and well‑being – carefully follow care plans, medical instructions, and dietary needs; report environmental risks or barriers; safeguard the individual and their possessions by following all policies and procedures.
• Be a mentor and role model – demonstrate positive behaviors, coach individuals through challenges, and support them in building meaningful relationships.
• Prepare documentation – record progress, behavior support tracking, incident reports, and communication logs accurately and on time.
• Provide transportation – transport individuals safely to appointments, activities, and events that enrich their lives.
• Collaborate and grow – work closely with teammates, supervisors, and families to ensure the best support, while continuing your own professional development.
• Innovate – actively participate in the agency’s ongoing efforts to continually improve the quality of services and the effectiveness of operations by sharing ideas and insights.

• Assist with daily household routines (laundry, meal planning, grocery shopping, chores).
• Follow all medication administration procedures accurately (SSAM/Proxy Caregiver).
• Maintain clear communication logs during shift transitions.

• High school diploma or GED.
• Valid Georgia Driver’s License with an acceptable Motor Vehicle Report (MVR).
• Ability to lift 50 lbs unassisted and help individuals with mobility needs.
• Regular bending, squatting, standing, and moving throughout your shift.
• Strong communication skills, basic computer literacy, and the ability to manage conflict effectively.

• 6+ months of experience working with individuals who have intellectual or developmental disabilities.
• Familiarity with medication administration, behavioral support, or person‑centered planning.

• $15.36 per hour.

• Generous PTO – 20 days earned in the first year.
• 10 paid holidays.
• Employee Assistance Program.
• Flexible health benefits (health, dental, vision, life, disability).
• 401(a) retirement plan (fully employer‑funded).
• Well‑being resources to support physical, emotional, and financial wellness.

Pre‑employment drug screening and successful completion of a criminal history background check is required. Claratel Behavioral Health participates in E‑Verify (Company ).

Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp.