Security Guard - Lobby Desk PT

Allied Universal -  - Responsibilities:
Provide customer service to clients and visitors at the front desk by following site-specific policies, access procedures, and when appropriate, emergency response activities;
Control access to the logistics and distribution location by greeting visitors, verifying identification and/or appointments, issuing visitor credentials, and maintaining accurate sign-in and sign-out records;
Answer and route phone calls and radio traffic, relay messages to site personnel, and support coordination of deliveries, drivers, and employee arrivals within established procedures;
Monitor security-related systems such as cameras, alarms, and access control panels from the front desk, and report irregular activity according to post orders;
Respond to incidents and critical situations in a calm, problem-solving manner, document events in daily activity reports, and escalate concerns to site leadership and/or Allied Universal management as directed