Department Manager

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA.

Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

• Lead shifts every week ensuring customers receive a fast, accurate, friendly experience.
• Manage assigned systems such as Training, Food Safety, and Inventory Management; set goals, delegate tasks, follow up, and report results.
• Oversee the Guest Service, Kitchen, and People Departments to ensure quality service, food safety, and excellent staffing.
• Guarantee that crew and managers deliver a great customer experience, that sales promotions are executed effectively, and that all staff are trained in service procedures.
• Ensure the Front Counter McCafé and Drive‑Thru areas are organized for optimal service.
• Maintain high‑quality, fast food delivery while controlling food cost and ensuring safety; train kitchen staff in production procedures for existing and new menu items.
• Hire, train, and schedule qualified crew to meet restaurant sales and profit goals; recognize and motivate crew throughout their employment.

• Previous managerial experience preferred, ideally within a restaurant, retail, or hospitality environment.
• Positive team player with a flexible schedule and a passion for working in a fast‑paced McDonald’s environment.
• Must be 18 years or older to hold a management position in corporate‑owned restaurants.

• 15‑25 days paid vacation.
• 10 paid holidays, anniversary splash and an 8‑week sabbatical every 10 years.
• Education through Archways to Opportunity: opportunities to earn a high school degree, college tuition assistance, and English as a second language classes.
• Medical, dental, and vision coverage.
• Pre‑tax flexible spending accounts.
• Short‑ and long‑term disability, life and accident insurance.
• Paid leaves of absence.
• Service awards.
• Employee Resource Connection.
• Adoption assistance.
• Matching gifts program.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant.

I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application.

I acknowledge that McDonald’s USA will not receive a copy of my application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.