Process Quality Manager

Process Quality Manager Responsibilities

• Develop, implement, and maintain a robust Quality Management System (QMS)
• Lead internal and external audits (ISO 9001 or industry-specific)
• Investigate and resolve quality issues using root cause analysis (RCA)
• Track and improve KPIs: defect rates, customer complaints, Scrap, etc

• Design, develop, and implement efficient and scalable manufacturing or operational processes.
• Analyze existing workflows and identify areas for improvement in cycle time, cost, safety, and quality.
• Create and maintain process documentation, including process flow diagrams (PFDs), standard work, and SOPs.
• Collaborate with engineering and operations teams to specify and validate new equipment or technologies.
• Support automation initiatives and digital transformation of processes.
• Monitor process performance through KPIs and implement corrective actions as needed.
• Lead or participate in Lean, Six Sigma, or Kaizen initiatives.
• Partner with Quality, Production, Maintenance, and Supply Chain to align process requirements with business needs.
• Provide engineering support to resolve technical issues affecting productivity or quality.

• Bachelor’s degree in engineering, Quality Management, or related field
• 5+ years of experience in quality/process engineering roles
• 2+ years in a leadership or managerial capacity

• Strong knowledge of QMS (e.g., ISO 9001, IATF 16949, AS9100)
• Proficient in tools such as FMEA, CAPA, 8D, SPC, Minitab
• Excellent communication, analytical, and leadership skills

• No unusual work conditions exist for this position

• Mid-Senior level

• Full-time

• Engineering, Production, and Quality Assurance

• Plastics Manufacturing

• 401(k)
• Paid maternity leave
• Medical insurance
• Vision insurance
• Paid paternity leave
• Tuition assistance
• Student loan assistance
• Disability insurance