Training Specialist

About Covista

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage ista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren’t separate goals—they’re one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development.

Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

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The Training Specialist supports Institutional Support Services (ISS) by designing, delivering, and maintaining effective training programs that enable colleagues to perform their roles efficiently, accurately, and in compliance. This position will deliver initial and ongoing training to ISS Colleagues. This role partners closely with ISS leaders and functional SMEs to support onboarding, role-based training, process changes, and continuous skill development across ISS teams.

Primary duties include implementation, delivery, and auditing training programs, as well as working with stakeholders to build, enhance and maintain training plans for their respective teams.

Responsibilities

• Design, develop and deliver onboarding and role-specific training for new hires and internal transfers within ISS.
• Evaluate and leverage emerging technologies and innovative solutions to enhance the effectiveness and quality of training and learner experience.
• Develop and implement a unified training framework across ISS, ensuring consistent quality, oversight, and accountability.
• Collaborate with ISS leaders, business partners and functional teams to identify training needs and gaps.
• Design, develop and deliver training material in multiple formats including CBT, Webinars and instructor led materials across teams.
• Analyze and interpret user requirements, technical specification and application features and functions and translate into appropriate training formats.
• Assist Managers with the implementation of new training programs, processes and procedures.
• Support change initiatives by developing training plans and communications tied to new processes or tools.
• Drive continuous improvement of ISS training programs by evaluating effectiveness, partnering with managers and senior leaders, and incorporating feedback from learners and leaders to enhance training quality and impact.
• Regularly review and update training content to reflect process changes and system updates.
• Develop and send student communication campaigns as needed.
• Performs other duties as assigned
• Complies with all policies and standards

• Bachelor's Degree Required.
• 3+ years of experience developing and delivering training programs required.
• 3 years of experience supporting shared services, financial account management, student finance operations and/or registrar operations preferred.
• Familiarity with Title IV Policies and…