Student Finance Advisor

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech‑enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage ista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine, and Walden University.

Our colleagues come from a wide range of backgrounds—business, academia, healthcare, government, and nonprofits—and share a culture where doing exceptional work and making a meaningful difference for students and society aren’t separate goals—they’re one and the same. This environment lets colleagues develop new skills, build careers that match their ambitions, and see the tangible impact of their work on healthcare education and workforce development.

Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. What makes working at Covista distinctive is our impact: our faculty and colleagues don’t just support healthcare education—they shape it. This is real problem‑solving for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in‑office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship‑building, fostering a dynamic and collaborative work environment.

Student Finance Advisors are responsible for promoting student success through accurate and responsive advisement in student finance and service‑related areas, providing support and advocacy as needed for students throughout the student lifecycle. This position is responsible and accountable for the advisement of students within their group and serving as a primary point of contact for the student(s) within their assigned portfolio.

Supports students with Financial Aid advising and awareness of overall financial literacy to succeed in their educational goals.

• Supports the new student intake process by working with admissions to answer incoming student questions, provide a thorough review of program and student costs, and outline all possible options to fund their education.
• Create and confirm an accurate financial plan by establishing time frames to complete any application process to be financially prepared to start and stay in school. Continuously review student accounts to advise students on their financial eligibility.
• Maintain student satisfaction through facilitation of inbound and outbound phone calls, emails, and SMS communication with students and internal stakeholders.
• Using a high level of discretion and independent judgment, continuously evaluate the financial plans throughout the student lifecycle and make appropriate adjustments to ensure successful student outcomes.
• Utilize appropriate systems and student data to confirm and track accurate enrollment, persistence, and graduation information for assigned students.
• Accurately and thoroughly document all interactions in the appropriate institutional systems.
• Analyze student data to identify triggers, indicating a need for proactive outreach to understand challenges and successes better. Coach students to explore alternatives to overcome barriers to persistence or graduation. Make appropriate resource referrals when necessary.
• Collaborate with other departments and functional areas to deliver an optimal student experience from inquiry to graduation.
• Maintain a thorough understanding of all Title IV programs, policies, and procedures, including institutional, international, federal, and state regulations. Comply with applicable international, federal, and state laws.
• Identify opportunities and solutions that improve current methods and actively participate in the change of a constantly evolving organization. Promote student self‑service tools during advising sessions and new student orientation.
• Engage students through a variety of communication…