Business Manager

Lead the Future of Primary Care
At One Medical Group, we believe empowered people deliver exceptional care. That’s why we’re thrilled to offer an opportunity for an ambitious Business Manager to lead Rosedean House Surgery in Liskeard, Cornwall through an exciting new chapter.

Rosedean House Surgery is set within a beautiful Grade II listed building, rich with heritage and deeply rooted in the local community. We will soon be undertaking a major redevelopment of the site, transforming it into a modern, purpose‑driven healthcare environment while preserving the building’s historic character. This fusion of tradition and innovation will provide a stunning, future‑ready space for patients and staff alike.

This is a rewarding opportunity to lead both operational excellence and strategic growth. You’ll be a confident, people‑first leader with a strategic mindset and operational rigour.

As Business Manager, you’ll be responsible for the leadership, development, and performance of Rosedean House Surgery.

Working closely with our Central Support Team, you’ll manage daily operations, team performance, regulatory compliance, and financial sustainability, all while driving our growth and quality ambitions.

You’ll play a pivotal role in:

• Leading and growing your team through a period of transformation
• Enhancing the patient experience
• Maximising income through NHS contracts and private services

Leadership & Team Development

• Lead and inspire a multi‑disciplinary site team, creating a positive, empowered culture
• Ensure effective communication, 1‑2‑1s, appraisals, and development pathways
• Champion innovation, collaboration and continuous improvement

Operational Management

• Oversee daily running of the practice including staffing, clinics, and cover arrangements
• Ensure full compliance with CQC standards, NHS contracts and internal policies
• Manage inspections, audits, incidents, complaints and reporting
• Lead on Health & Safety, IT, premises and risk management

Strategic Delivery & Quality

• Drive delivery of QOF, LES, DES, and all contract obligations
• Ensure service quality, patient safety, and clinical governance standards are consistently met

Business Growth & Financial Performance

• Grow the registered patient list through local engagement and service excellence
• Maximise income across NHS funded and private services
• Lead budget planning and financial management
• Monitor income/expenditure and ensure robust financial controls

Stakeholder & Community Engagement

• Build trusted relationships with patients, PCNs, ICBs, local commissioners and community groups

You’ll Thrive Here If You Are:

• Visionary but grounded in the detail
• Commercially savvy and values‑led
• Resilient, adaptable and positive
• Passionate about transforming patient care
• A natural leader who builds others up

Located in the heart of Liskeard, Rosedean House Surgery serves a diverse and growing patient population. The surgery is situated in a historic Grade II listed building that will soon be undergoing redevelopment, bringing together architectural heritage with a modern, patient‑centred design. We are part of One Medicare, the NHS provider arm of One Medical Group, an independent, family‑run healthcare organisation delivering GP, urgent care and community services across the UK.

• Competitive salary
• Ongoing career development opportunities
• Supportive leadership and structured onboarding
• NHS Pension with 20.6% Employer Contribution
• 25 days annual leave plus Bank holidays, which rises with length of Service (pro rata for part time)
• Extra day of leave per year for work anniversary
• Enhanced Maternity, Paternity / Adoption pay
• Family friendly employment policies
• Participation in OMGs referral‑a‑friend scheme
• Employee Assistance Programme run by award‑winning Health Assured
• Eye care scheme – free eye test plus a contribution towards glasses
• Cycle‑to‑work scheme
• Access to NHS discounts

One Medical Group is committed to promoting equality of opportunity for all job applicants. Throughout the recruitment process we want all candidates to be at their best. If you would like to discuss the support options…