Reservations Sales Agent

Join the Reservations Sales Team at Beverley Holidays!

Are you a driven sales professional who thrives on turning enquiries into exciting bookings? Do you love the buzz of hitting personal and team targets, while delivering outstanding customer experiences?

If so, we want you to help holidaymakers create unforgettable memories!

As a Reservations Sales Agent, you’ll be at the heart of our business – converting holiday dreams into confirmed bookings. You’ll handle inbound enquiries, make proactive outbound sales calls, and consistently achieve high conversion rates while delivering exceptional customer service.

This is more than a sales role – it’s about building relationships, understanding our customer needs, and confidently matching guests with their perfect holiday.

• Be the professional and friendly first point of contact for potential holidaymakers
• Convert enquiries into quotes, and quotes into confirmed bookings (ideally on first contact!)
• Achieve and exceed individual and team KPIs and sales targets
• Proactively follow up leads within set SLAs
• Make outbound calls to existing customers and new leads
• Upsell and cross‑sell additional nights, products and services
• Capture and maintain detailed customer records in our CRM system
• Develop expert knowledge of our holiday park, accommodation and facilities to confidently advise new and existing customers
• Stay informed about local attractions to enhance the customer experience
• Support Reception with face‑to‑face booking enquiries when needed
• Log and manage complaints professionally and within guidelines
• Act as a proud ambassador for Beverley Holidays

• Confident, highly motivated and target‑driven
• A natural communicator with strong interpersonal skills
• Comfortable working under pressure in a fast‑paced sales environment
• Proficient and confident using Microsoft Office and related IT systems
• Positive, proactive and eager to learn
• Previous customer service experience is essential. Sales experience is desirable – but if you’ve got the drive and motivation, we’ll help you develop the skills.

• Permanent or seasonal opportunities (minimum 16 per week)
• Supportive, high‑energy team environment
• Ongoing personal development and sales training
• The chance to sell something people genuinely get excited about – holidays!

• Food and Beverage discounts
• Recruitment referral scheme
• Free on‑site parking
• Discounted team menu
• Employee Assistance Programme
• Development and training opportunities
• Free Leisure Membership

Join our award‑winning holiday park situated on the stunning English Riviera. With over 65 years of experience, Beverley Holidays is renowned for its welcoming atmosphere and exceptional service. Our parks include Beverley Park, Beverley Bay and Beverley View, offering a range of accommodations and holiday homes for sale.

At Beverley Holidays, we believe that the responsibility of giving holidaymakers the stay they deserve begins long before the car is parked and the bags are unpacked. From the moment they engage with us, we build connections with our customers that they won’t get anywhere else. Our drive to innovate keeps the park fresh, continually exceeding customer expectations. We maintain high standards, push each other to be the best versions of ourselves, and always strive to make each stay better than the last.

To apply, please complete the application form on our website or forward your CV and a covering letter, detailing why you are the right candidate for this role and how your skills and experiences match the required criteria, prior to the closing date, to