Sales Advisor

We are seeking a confident, customer-focused Trade Counter & Showroom Sales Advisor to join our dedicated team.

This is a varied and hands‑on role combining trade sales support, customer service, and yard operations
. You’ll be equally comfortable advising a builder at the trade counter, helping a homeowner in the showroom, and assisting with stock and dispatch in the yard.

If you enjoy working with people, solving practical problems, and being part of a close‑knit team, this could be the right role for you.

• Build strong, lasting relationships with tradespeople, installers, and developers.
• Handle trade enquiries in person, by phone, and via email.
• Provide product advice, pricing, availability, and delivery coordination.
• Identify and develop new trade accounts in the local area.
• Prepare orders for dispatch and coordinate collections.
• Load and unload vehicles safely (forklift operation where certified).
• Carry out weekly stocktakes and maintain accurate stock levels.
• Keep the yard organised, clean, and operating efficiently.

• Greet customers and provide knowledgeable, friendly service.
• Understand project requirements and recommend suitable products.
• Prepare accurate quotations and process sales.
• Calculate quantities and area measurements for customer projects.
• Maintain attractive and well‑presented showroom displays.
• Use internal systems for quotes, orders, and stock management.
• Stay up to date with product ranges and technical information.

• Strong communication skills and a genuine focus on customer service.
• Experience in trade counter, retail sales, builders’ merchants, or similar environments.
• Confident dealing with both trade and retail customers.
• Organised, proactive, and comfortable working independently.
• Good numerical skills — able to calculate measurements and quantities accurately.
• Physically capable of handling heavy materials as part of daily duties.
• Forklift experience (preferred but not essential).
• Comfortable using computers and learning new systems.
• Positive attitude and willingness to take initiative.