Optical Assistant
Listed on 2026-03-05
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Retail
Customer Service Rep, Retail Associate/ Customer Service, General Retail
Salary:
Highly competitive salary with additional benefits and rewards. What you’ll be doing
As an Optical Assistant you will be a fundamental part of our Boots Franchise Opticians practice team, being the first and last person that our customers interact with. You will be based in practice and report to the practice manager. You will build great relationships with customers by listening and understanding their needs to find the right product or service for them.
From greeting customers, being part of the pre‑screening activities of an eye‑test through to helping our customers find the perfect eye‑wear solution for them – no two days will be the same.
- Order, dispense and collect glasses and contact lenses
- Support with eye-tests and pre‑screening activities
- Provide aftercare support through repairs and adjustments
- Complete operational and administrative tasks associated with dispensing prescriptions
- Maintain floor standards
- Passion for customer care
- Enthusiasm for learning and personal development
- Experience in a clinical environment
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let’s see what’s possible when we change for the better.
Rewardsdesigned for you
We offer a range of excellent rewards and benefits that will be discussed at interview stage.
A bit about usAt Boots Opticians, we help everyone see what’s possible, from our customers to our colleagues. We’re a proud equal opportunity employer, and the diversity of our colleagues is so important to us, as we create a positive and inclusive workplace for everyone who steps through the door. With a supportive team and trusted brand behind you, join us, and be brilliant with Boots.
What'snext
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
We hope to hear from you soon.
Be brilliant with Boots.
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