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Senior Visitor Information Centre Advisor

Job in Lisburn, County Antrim, BT27, Northern Ireland, UK
Listing for: Castlereagh Borough Council
Full Time position
Listed on 2026-01-31
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 35412 GBP Yearly GBP 35412.00 YEAR
Job Description & How to Apply Below

Overview

Location: Lisburn & Castlereagh Council Area

Permanent

Salary: Scale 6, NJC Spinal Column Points 20-24 £ 32,597 - £35,412 per annum (plus employer pension contribution)

Deliver better lives for all, whilst enhancing your career.

These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality.

We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all.

Responsibilities
  • As a member of the Economic Development Team, you will play a key role in leading and coordinating the daily operation of the Visitor Information Centre (VIC).
  • Support the delivery of excellent visitor services and ensure consistently high standards of customer care in line with Tourism NI benchmarks and public feedback.
Application process

The application form will only be available online. Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system; therefore, application forms in hard copy will not be available to candidates. However, the Council will consider requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer.

The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team via email or telephone.

Closing date: Tuesday 10 Feb 2026 16:00

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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Position Requirements
10+ Years work experience
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