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Visitor Information Advisor

Job in Lisburn, County Antrim, BT27, Northern Ireland, UK
Listing for: Castlereagh Borough Council
Full Time position
Listed on 2026-01-24
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 29064 GBP Yearly GBP 29064.00 YEAR
Job Description & How to Apply Below

Overview

Location: Lisburn

Job Title: Visitor Information Centre Advisor

Salary: Scale 4, NJC Spinal Column Points 9
-13, £27,254 - £29,064 (pro rata), (per annum plus employer pension contribution)

Location: Lisburn Visitor Information Centre

Duration: Permanent

Posts Available: 1

Deliver better lives for all, whilst enhancing your career.

These are the things we hold dear at Lisburn & Castlereagh City Council; respect, honesty, excellence, accountability, leadership & equality.

We have an ambitious vision for our area. We want to create opportunities for strong, healthy communities, and business growth. Our success will create new opportunities for individuals, families & communities. Every role at LCCC contributes to this aim, and if appointed to this role you will be part of creating better lives for all.

The Postholder Will Be Responsible For
  • Being at the forefront of customer services within the Visitor Information Centre dealing with members' of the public enquiries including the provision of literature, adding and editing digital content, information and advice, bookings, ticketing, and retail sales.
  • The post-holder will be required to strive to maintain the high-quality standards established within the award-winning Lisburn Visitor Information Centre, being a vital team player in visitor servicing to both visitors and locals to the Lisburn and Castlereagh City Council area.
  • The post holder will be required to represent Council as required outside the city at trade fairs, exhibitions, meetings, seminars and conferences.
  • The post holder will deputise for the Visitor Information Centre Supervisor as required.

Curious to learn more?? Full details of the role are in the attached job description.

Apply now and take the first step in your new career.

The application form will only be available online.
Applications for this post will be channelled exclusively through the Council ITRENT Web Recruitment system therefore application forms in hard copy will not be available to candidates. However, the Council will consider any requests for an application to be made in hard copy and will provide alternative arrangements where possible, for example access to a computer. The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs.

If you have any special needs or requirements with regard to any stage of the recruitment process please contact the HR&OD team at via email or telephone.

Closing date:

Tuesday 27 Jan 2026 16:00

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.

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