Receptionist, Customer Service​/HelpDesk

Job Overview

Position: Receptionist
Employer: Castlereagh Borough Council
Location: Irish Linen Centre & Lisburn Museum

Contract: Fixed Term – 12 months with possibility of extension

Salary: Scale 3, NJC Spinal Column Points 7‑9 (£26,403 – £27,254 per annum pro rata, plus 19% employer pension contribution)

• Deliver customer service at the reception desk and by telephone
• Operate the computerised booking/cash system
• Sell shop stock, issue receipts and manage related transactions
• Maintain information databases
• Direct museum visitors and other users through the facility
• Perform any other tasks required to support the Leisure & Community Wellbeing department

The application form is available exclusively online via the Council ITRENT Web Recruitment system. Hard‑copy applications are not accepted, however alternative arrangements such as access to a computer may be provided for candidates with specific needs.

The Council is committed to providing people with disabilities the opportunity to compete fairly for jobs. If you have any special needs or requirements at any stage of the recruitment process, please contact the HR & OD team via email or telephone.

Tuesday 04 Nov 2025 16:00