Assistant Store Manager

Linthicum, MD, USA — Full time

Job Description

Imagine using your automotive or customer service expertise with both our wholesale and retail customers on a daily basis, serving as a leader to your teammates, and helping NAPA be the dominant parts supplier in the market. This is the right opportunity for you if you are a passionate Assistant Store Manager seeking growth opportunities.

• Enjoy creating a superior customer service experience to achieve maximum market penetration, drive store growth, increase sales and profitability
• Provide daily leadership and create and sustain a culture of employee engagement
• Partner with teammates to drive company-owned store initiatives
• Care about people and profit
• Join a team where you can learn and grow your career—the opportunities are endless
• A Day in the life:
  • Lead a successful team, support the store manager, and manage in our fast-paced retail stores
  • Manage store operations to maximize sales, profits and customer service
  • Build, coach, train and engage crew team to deliver superior levels of customer care and business results
  • Inventory protection, asset management, operational and safety issues
  • Overall cleanliness and readiness of delivery vehicles, sales floor, stock room and outside areas
  • Drive NAPA operational and marketing programs while steering toward continuous improvement in processes and procedures
  • Grow customer relationships, help with sales/service questions, and ensure a positive experience both in the store and on the phone

• High school diploma or equivalent. Technical or trade school courses or degree completion
• Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive
• Passion for delivering customer care and building long-term relationships
• Thrive in a fast-paced and complex environment
• Knowledge of cataloging and/or inventory management systems
• Ability to lift 60 lbs in some situations
• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
• Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management
• Customer-centric (external/internal)
• ASE Certifications
• NAPA Know How

This position offers an hourly pay of $19.71. Many hourly positions have pay progression with a set starting rate, reaching the top end of this range within 12 months of hire. For other positions, starting pay is determined based on individual skills, experience, and qualifications. We value the unique contributions of each team member and encourage candidates to discuss their backgrounds during the interview process.

• Health Insurance:
  Comprehensive medical, dental, and vision plans
• Retirement Plan: 401(k) with company match
• Paid Time Off:
  Vacation, personal days, holidays, sick days, and paternal leave
• Additional Perks:
  Employee stock purchase plan, tuition reimbursement, professional development opportunities, and wellness programs

Not the right fit? Let us know you’re interested in a future opportunity by joining our Talent Community on  or create an account to set up email alerts as new job postings become available that meet your interest.

GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience, conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID-19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.