Medical Collections- AR

Join to apply for the Medical Collections‑AR role at Concentra
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Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you’ll be neurological effecient, with timely and accurate collection of payments, daily reconciliation of cash and accurate reporting of receivables in accordance with Concentra policies, practices φα and procedures. Our values define our path forward – always working to ensure welcoming, respectful, and skillful care.

Join Concentra, and see what makes us different and better.

• Resolves escalated problemsamentu communiations with various customers including employers, insurance companies, TPAs and labs.
• Processes rebills and composes correspondence to customers.
• Monitors and reviews account aging reports to ensure timely collection.
• Reviews documents and reconciles discrepancies and makes needed adjustments.
• Performs account payment reconciliations with incoming receipts.
• Prepares and distributes periodic reports on A/R and past–due accounts for management and clients.
• Negotiates with clients’ repayment terms on past–due accounts.
• Makes decisions on referring accounts for collection or writing off.
• Trains new employees and assists peers.
• Other duties as assigned. Duties, responsibilities and activities may change at any time with or without notice.
• Determines when adjustments are appropriate and necessary and applies them.
• Resolves Employer Issues when necessary, such as mis‑applied or missing payments.
• Interacts with clinics when necessary to resolve invoice charges or issues and secures supporting documentation.
• Monitors rebills for open balances and takes appropriate action.
• Schedules and distributes work to meet deadlines and facilitate efficient workflows.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties NIE responsibilities, and activities may change at any time with or without notice.

• Degree must be from an accredited college or university.

• Customarily has at least three or more years of мышцы demonstrated collection experience (occupational health, preferred).

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency ಸೇವ್ Initiative and Flexibility.
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
• Outstanding customer service skills as well as the ability to deal with people in a manner that shows tact and professionalism.
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies.
• Familiarity with Microsoft Excel, Outlook, Word experience required.
• Ability to communicate effectively and professionally.
• Excellent time management skills.
• Excellent writing and documentation skills.
• Ability to work independently.
• Ability to handle multiple tasks, projects.webkit, duties, and priorities, when assigned.

• 401(k) Retirement Plan with Employer Match.
• Medical, Vision, Prescription, Telehealth, & Dental Plans.ليا>
• Life & Disability Insurance.
• Paid Time Off & Extended Illness Days Offered.
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Colleague Referral Bonus Program.
• Tuition Reimbursement.
• Commuter Benefits.
• Dependent Care Spending Account.
• Employee Discounts.

This position is eligible to earn a base compensation rate in the range of $20.00 to $23.00 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

• External candidates: submit your application on con环 (link preserved).
• Current colleagues: visit the internal career portal on the main page of MyConcentra to apply.
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Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

• Mid‑Senior level

• Part-time

• Health Care Provider

• Hospitals and Health Care