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Client Service Analyst
Job in
Lindon, Utah County, Utah, 84042, USA
Listed on 2026-01-12
Listing for:
Greater Giving, Inc.
Full Time
position Listed on 2026-01-12
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support, IT Support
Job Description & How to Apply Below
- Maintains positive, timely and accurate communications with partners and clients
- Leverages various tools and technologies to research and resolve issues
- Handles inbound phone call and email tickets
- Skills
- Learns to use professional concepts. Applies company policies and
procedures to resolve routine issues. - Job Complexity - Follows practices and procedures for analyzing issues to resolve or
** escalate**. - Supervision - Works under team leaders to ensure accurate and thorough resolutions
- Problem Solving - Ability to solve problems using experience and good judgment.
- Effective Communication - Demonstrated effective written and oral communication skills
- Technical Aptitude - Learns how to interpret and communicate technical concepts
- May participate in rotation of on-call incident management responsibilities
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